Coalesce Status

All Systems Operational

About This Site

We publish in real time the operational status of our systems as well as descriptions of historical incidents. Incidents published on this site may reflect downtime due to scheduled maintenance or issues related to external applications or third parties.

If you are experiencing an operational issue with our services please inform us so that we can assist you:

Web: https://support.coalesce.io
Email: support@coalesce.io

API Operational

Scheduler Operational

Web App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

OAuth Authentication Issue Affecting Private Link Users

Resolved - This incident has been resolved.
Aug 12, 13:11 UTC

Update - We are continuing to monitor for any further issues.
Aug 12, 13:11 UTC

Monitoring - A fix has been implemented and available to all users. We will monitor and update when we are confident this is fully resolved.
Aug 12, 05:26 UTC

Identified - We are currently investigating and resolving an authentication issue affecting customers using Private Link with Snowflake OAuth. The issue is preventing successful authentication callbacks after users are redirected to Snowflake for single sign-on.

Following a recent update to improve OAuth redirect handling in Test Connections (release 7.22), we've identified an issue with how the system resolves Private Link DNS endpoints. This is resulting in authentication failures with the error: "Unable to process OAuth callback - getaddrinfo ENOTFOUND."

This issue is affecting:

Private Link customers using Snowflake OAuth for workspace authentication
Users attempting to log into Snowflake via the UI with user credentials
Refresh job executions initiated through Private Link URLs

Current Status
Our engineering team has identified the issue and testing a fix. We are working to release an update to resolve the issue in the next 2-4 hours or less. If this time window changes, we will provide updates.
Aug 12, 03:33 UTC

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.